SMS Integration by logics
Dear Logics Users,
Logics is now integrated with a Short Message Service (SMS) system, which can be activated for you upon your request. Sending a quick SMS sometimes seems to be the most convenient way of getting in touch with your customer.
If you have a Standard or a Premium account, open a ticket telling us how many of your users need SMS access, and what area code you want your SMS numbers to be from. Once the service is activated, users will be able to send text messages (upto 160 characters) to your clients directly from the cases in Logics. There will also be a SMS log displaying for all SMS transactions, both outgoing and incoming.